Sunny Bank Primary School

Sunny Bank 

Murston 

Sittingbourne

Kent 

ME10 3QN

Head of School:

Jack Allen

SBheadofschool@tiltrust.org

General enquiries:

SBoffice@tiltrust.org

01795 473891

The Trust and its schools have an automatic telephone recording system which records all phone calls made to, or from, the Trust and its schools using external lines. External callers will receive an automated message informing them of this fact. Parents/carers have been informed of this recording system through our Parent Newsletters. The Trust and its schools are able to access such calls using the telephone management system. Recordings are normally retained for 30 days.

In addition It is expected that access to calls will only be made under exceptional circumstances. Only a restricted number of staff will have access to the recording system and thus calls made. Such staff will have to obtain permission from senior school staff to access such calls. Details of access to calls will be kept along with the reason for access, which will principally be for staff training or security/safety purposes. Monitoring systems will be put in place in order to ensure the system is used securely and that confidentiality is maintained. Copies of calls will not be made without the permission of the Headteacher.